Frequently Asked Questions
Many Americans go untreated for up to 10 years longer than they should. At first, many people have a tough time realizing or accepting their hearing loss. Whether it’s because they’re nervous or not aware, we can meet with them, inform them, and hopefully eliminate any misconception they may have about their hearing. We also encourage family members to join in on the consultation and become better informed.
Tinnitus is a condition where a person hears a sound that is not actually in their environment. It can often be referred to as a ringing, buzzing, or whooshing noise. Tinnitus can be a temporary or a permanent symptom and can range from moderately irritating to debilitating.
There is no known cure for tinnitus, but there are treatment options for managing it. At Universal Audiology, we meet with patients experiencing tinnitus and determine what may be causing the issue. We can then move on to providing methods that will reduce the undesired noise.
We recognize everyone has different lifestyles, and we want to help service everyone. We offer in-home hearing evaluations for our local community.
Hearing aids have come a long way from just being a simple audio amplifier. They are complex pieces of technology that can recognize and process sounds in your environment. Many hearing aids are equipped with directional microphones that help isolate and boost important sounds, such as a conversation. Many hearing aids now have automatic functioning that allows the hearing aid to distinguish between the voices of the people you are talking to from background noise.
If you are not satisfied, we offer a 45-day risk-free trial with no return fees.
You will not always be able to tell that you have a hearing loss. Hearing loss occurs gradually, over the course of many years. Because your brain adjusts to not hearing well you might not even notice that you are missing certain sounds. Often times, a family member will notice the signs of hearing loss first. If a friend or family member suggests you have hearing loss, then you should come in for a consultation.
Tips for Hearing Aid Wearers
- You will get the most out of your hearing aids when they are properly serviced and cleaned routinely by a hearing health professional.
- There is a learning curve to using hearing aids. Don’t get frustrated within your first few weeks of wearing them. We will answer any questions you have and help you transition into your new hearing aids.
- The majority of hearing aids are fully automated, and many don’t have manual controls. If you feel your hearing aids are not performing properly, bring them in to us. We are able to make small adjustments so that your hearing aids give you the best performance.
- When meeting with a hearing professional about your hearing aids, we encourage you to have a family member accompany you. The more they understand about your hearing aids and hearing loss, the better they can assist you on your hearing journey.
Tips for Family Members
- New wearers may try to avoid using their hearing aids at first. It’s important to support and encourage them to wear their hearing aids. Hearing aids can take some time to get used to.
- When engaging with a family member with hearing loss, remember to get their attention first. If they are aware you are trying to speak with them, they’ll have an easier time understanding what you are saying.
- It will be easier for your family member to hear clearly if you reduce the number of different audio sources in the room.
- Since most hearing aids contain directional microphones, it’s important to remember to position yourself in front of the hearing aid user when you’re talking.
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Our Offices
Olean Office
2223 West State St
Suite 102
Olean, NY 14760
Office Hours
Mon – Fri: 9AM-4PM
Sat & Sun: CLOSED
Dunkirk Office
860 Central Avenue
Dunkirk, NY 14048
Office Hours
Mon – Fri: 9AM-4PM
Sat & Sun: CLOSED
Orchard Park Office
3959 N Buffalo Rd
Orchard Park, NY 14127
Office Hours
Mon – Fri: 9AM-4PM
Sat & Sun: CLOSED
Jamestown Office
505 Foote Avenue
Jamestown, NY 14701
Office Hours
Mon – Fri: 9AM-4PM
Sat & Sun: CLOSED