Services

Comprehensive services for all of your hearing needs.

Hearing Healthcare in Western New York

Universal Audiology has been helping people hear better for three generations. We have always believed in having strong ties to our community. Therefore, we take pride in offering a wide range of services that promote hearing health in the Olean, Dunkirk, Orchard Park, and Jamestown areas. Whether you need to have your hearing tested for the first time or your hearing aids need to be repaired, we can help you.

Hearing Evaluations

We provide comprehensive audiology evaluations. The hearing test itself is quick and painless. We will begin by looking inside your ears with an otoscope and then we will perform a variety of tests that will determine your hearing ability. After the evaluation we will sit down with you and your family to discuss the result and determine all of your possible options.

Custom Fitting

We will custom fit and program your hearing aids to your specific needs. Most people are not familiar with how to properly wear a hearing aid. We will show you the step-by-step process for inserting and removing your hearing aids so you can be sure you’re using them correctly.

Hearing Aid Cleaning and Repair

Your hearing aids are going to be with you during most of your daily activities, so naturally at some point they will need maintenance. We offer comprehensive cleanings and repairs on all makes and models of hearing aids. In order to get the most out of your hearing aids and to protect your investment, it’s recommended that you schedule yearly service appointments.

Contact us with any questions about our services or to schedule an appointment!

45-Day Risk-Free Trial

Committing to a new pair of hearing aids can be a hard decision. That’s why we offer our risk-free trial on all of our hearing aids. If you find that you’re not completely satisfied with the type of hearing aid you chose, we will take it back and hopefully find a model that better fits your needs. There are no fitting or return fees of any kind.

Tinnitus Management

Tinnitus “ringing in the ears,” is a noise you perceive that does not come directly from your environment. It is often described as sounding like a ringing or buzzing in the ears. The majority of the time, it’s a symptom of untreated hearing loss. It’s a condition that currently has no known cure. However, there are many steps we can take to manage tinnitus and provide relief for our patients.

In-Home Visits

We understand that some people have obstacles that prevent them from making it to our office. We don’t believe that should stop them from taking control of their hearing loss, and that’s why we offer in-home hearing tests. You can contact our office for more information or to schedule an appointment.

Compensation Cases

Located in our Jamestown office is our center for compensation claims for hearing aids. The clients who have received a compensation settlement for hearing loss are entitled to hearing aid coverage as part of their compensation claim. We process all claims to the insurance carrier, getting payment for the hearing aids from the compensation insurance company.

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Our Offices

Olean Office

2223 West State St
Suite 102
Olean, NY 14760

P (716) 366-1188

Office Hours

Mon – Fri: 9AM-4PM
Sat & Sun: CLOSED

Dunkirk Office

860 Central Avenue
Dunkirk, NY 14048

P (716) 366-1188

Office Hours

Mon – Fri: 9AM-4PM
Sat & Sun: CLOSED

Orchard Park Office

3959 N Buffalo Rd
Orchard Park, NY 14127

P (716) 662-8102

Office Hours

Mon – Fri: 9AM-4PM
Sat & Sun: CLOSED

Jamestown Office

505 Foote Avenue
Jamestown, NY 14701

P (716) 484-7399

Office Hours

Mon – Fri: 9AM-4PM
Sat & Sun: CLOSED