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What to Expect at Your First Appointment

When you first come to Universal Audiology, you will notice that we strive to provide you with excellent service. When you arrive you will fill out some light paperwork that will help us understand your medical history and what brought you in. Once you’ve completed your paperwork our audiologist will greet you and bring you back for your appointment.

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To begin your appointment we will take a case history, which includes going over the paperwork you filled out while waiting. We will talk to you about your hearing and build an idea of what is happening in your ears.

An icon of an audiologist giving a hearing exam

After our conversation, we will perform a complete evaluation of your ears and hearing. We will look inside your ears and make sure there is no earwax build-up and that we can see the eardrum.

icon of a patient getting a hearing test

Then we will perform a series of hearing tests including a tone test and a test of the middle ear function.

icon of an audiologist talking to a patient

After we’ve tested your hearing, we will go over your results with you. If you are a good candidate for hearing aids, we will recommend some options that we believe will help you.

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If you want to try hearing aids, we will give you a 45-day trial period to test the hearing aids at home and in your usual environments.

Olean Location

2223 West State St
Suite 102
Olean, NY 14760

Office Hours

Mon – Fri:      9AM-4PM
Sat & Sun:     CLOSED

Dunkirk Location

860 Central Avenue
Dunkirk, NY 14048

Office Hours

Mon – Fri:      9AM-4PM
Sat & Sun:     CLOSED

Orchard Park Location

3959 N Buffalo Rd
Orchard Park, NY 14127 

Office Hours

Mon – Fri:      9AM-4PM
Sat & Sun:     CLOSED

Jamestown Location

505 Foote Avenue
Jamestown, NY 14701

Office Hours

Mon – Fri:      9AM-4PM
Sat & Sun:     CLOSED