Three generations of hearing healthcare for Buffalo!

Welcome to Universal
Audiology and Hearing Center

the team at Universal Audiology's hearing specialists buffalo ny

Universal Audiology is a privately-owned family practice, committed to providing outstanding hearing healthcare services in the Olean, Dunkirk, Orchard Park, and Jamestown, NY, areas. We have always been deeply rooted in our community since being founded three generations ago by John P. Gullo.

Now under the ownership of his grandson, Joseph A. Gullo II, we continue to maintain the same principles and quality of service that the local community has come to expect. We pride ourselves on tradition and our ability to treat each individual’s specific needs while offering the latest services and cutting-edge technology at an affordable price.

What Makes Us Different

We are a family owned and operated practice that has been helping the hearing needs of our community for over 60 years. At Universal Audiology, we take care of our patients and do our best to go above and beyond their expectations. Everyone deserves better hearing, and we are here to help you reach your hearing goals so you can communicate with your loved ones and hear all that matters to you.

We offer a wide range of services to help you with all of your hearing, tinnitus, and hearing aid needs. Our owner and audiologist, Joseph Gullo, is dedicated to providing quality service to our patients. With four convenient locations, we help patients all across Olean, Dunkirk, Orchard Park, and Jamestown. We also use best practices to fit and program your hearing aids, ensuring they are comfortable for you. We are also one of the only hearing practices to offer a risk-free 45-day trial of hearing aids with no return fees.

a city view of 2223 west state street olean ny

What to Expect at Your First Appointment

When you first come to Universal Audiology, you will notice that we strive to provide you with excellent service. When you arrive you will fill out some light paperwork that will help us understand your medical history and what brought you in. Once you’ve completed your paperwork our audiologist will greet you and bring you back for your appointment.

icon of paperwork for empire united healthcare

To begin your appointment we will take a case history, which includes going over the paperwork you filled out while waiting. We will talk to you about your hearing and build an idea of what is happening in your ears.

An icon of an audiologist giving a hearing exam

After our conversation, we will perform a complete evaluation of your ears and hearing. We will look inside your ears and make sure there is no earwax build-up and that we can see the eardrum.

icon of a patient getting a hearing test

Then we will perform a series of hearing tests including a tone test and a test of the middle ear function.

icon of an audiologist talking to a patient

After we’ve tested your hearing, we will go over your results with you. If you are a good candidate for hearing aids, we will recommend some options that we believe will help you.

a hearing aid icon

If you want to try hearing aids, we will give you a 45-day trial period to test the hearing aids at home and in your usual environments.

a young boy getting a hearing aid fitting
HearStrong logo

Why We Partner with the HearStrong Foundation

Universal Audiology is a proud partner of the HearStrong Foundation, an organization dedicated to helping people get the hearing care they need. 80% of people who have hearing loss let it go untreated. HearStrong aims to close this gap by tackling common barriers to care such as social stigmas, financial difficulties, lack of awareness and resources, and more. As a practice dedicated to helping everyone get the hearing care they deserve, HearStrong’s mission is very important to us.
a father with new york hearing aids playing football with his son
NFLPA logo at Universal Audiology

Preferred Provider of the NFL Players Association

Universal Audiology is a preferred hearing care provider for the NFL Players Association Professional Athletes Foundation. Through this partnership, the PAF aims to bring better hearing to former professional athletes and their fans across the nation. Together, we spread awareness, help players in need of hearing care, and collected data on the connection between hearing loss and professional football.

Our Reviews

What's New in Hearing Healthcare?

a mature white man at a convenient store looking at hearing aids

What are OTC Hearing Aids?

Over-the-counter hearing aids are self-fit hearing aids designed for adults 18+ who have mild hearing loss in both ears. If you have a tight budget and a mild hearing loss, then OTC hearing aids may be a good fit for you.

Read More »
a person laying horizontally with focus on their ear with a tube of Hydrogen Peroxide going into the ear

Is Hydrogen Peroxide Safe to Put In Your Ears?

A buildup of earwax, while common, can become incredibly uncomfortable and can even impact your ability to hear. In your search to find relief for discomfort from full ears, you’ll likely come across a variety of recommendations, including hydrogen peroxide.

Read More »
mature father with hearing loss and his daughter smiling and embracing

Talking Sounds Variation

Hearing and comprehension are vital parts of effective communication. If we are unable to hear the nuances of sounds, then we aren’t able to capture the deeper meaning behind conversations. Being able to understand what someone is saying, not only the words they say but their tone as well, are crucial for successful communication.

Read More »

Request an Appointment

Desired Location

Our Offices

Olean Office

2223 West State St
Suite 102
Olean, NY 14760

Office Hours

Mon – Fri:      9AM-4PM
Sat & Sun:     CLOSED

Dunkirk Office

860 Central Avenue
Dunkirk, NY 14048

Office Hours

Mon – Fri:      9AM-4PM
Sat & Sun:     CLOSED

Orchard Park Office

3959 N Buffalo Rd
Orchard Park, NY 14127 

Office Hours

Mon – Fri:      9AM-4PM
Sat & Sun:     CLOSED

Jamestown Office

505 Foote Avenue
Jamestown, NY 14701

Office Hours

Mon – Fri:      9AM-4PM
Sat & Sun:     CLOSED