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Frequently Asked Questions

Family confusion

Q: I believe one of my family members suffers from hearing loss but won't acknowledge it. What can I do?

A: Many Americans go untreated for up to 10 years longer than they should. At first, many people have a tough time realizing or accepting their hearing loss. Whether it's because they're nervous or not aware, we can meet with them, inform them, and hopefully eliminate any misconception they may have about their hearing. We also encourage family members to join in on the consultation and become better informed.

Q: I have a continued ringing in my ears. What is that?

A: Tinnitus is a condition where a person hears a sound that is not actually in their environment. It can often be referred to as a ringing, buzzing, or whooshing noise. Tinnitus can be a temporary or a permanent symptom and can range from moderately irritating to debilitating.

There is no known cure for tinnitus, but there are treatments for managing it. At Universal Audiology, we meet with patients experiencing tinnitus and determine what may be causing the issue. We can then move on to providing methods that will reduce the undesired noise.

Q: It's difficult for me to make it to your office. What can I do?

A: We recognize everyone has different lifestyles, and we want to help service everyone. We offer in-home hearing evaluations for our local community. Contact us to find out more.

Q: Won't hearing aids just make everything louder, including background noise?

A: Hearing devices have come a long way from just being a simple audio amplifier. They are complex pieces of technology that can recognize and process sounds in the environment differently. Many hearing devices are equipped with directional microphones that help isolate and boost important sounds, such as a conversation. If you find that your hearing device is picking up too much background noise, it's recommended that you schedule an appointment to get your device serviced.

Q: What if I don't like the hearing device I chose?

A: If you are not satisfied, we offer a 45-day risk-free trial with no return fees.

Hearing Myths

Starkey Halo

Myth: Hearing aids are bulky and large.

Truth: Hearing devices have become extremely small, and some are even unnoticeable. The devices are crafted with the user in mind and are made to fit any lifestyle without being intrusive.

Myth: I would be able to tell if I had hearing loss.

Truth: This is not always the case. Typically, hearing loss does not happen all at once; rather, it is cumulative and happens slowly over time. You may not be able to notice it until it reaches a level of profound hearing loss. We recommend scheduling an annual hearing screening. Hearing loss can be better managed if recognized in its early stages.

Myth: Hearing devices can further damage my hearing.

Truth: When properly fit and adjusted by a hearing professional, hearing devices will not contribute to your hearing loss. Some users even find that it slows the progression of their hearing loss.

Myth: Hearing aids are expensive.

Truth: A hearing aid should not be viewed as a gadget, like a smartphone or tablet, but rather as an investment in an improved quality of life. At Universal Audiology, we carry a variety of hearing devices that range in price and features. We will review all our devices with you and determine which will fit your needs and budget.

Universal Audiology Tips for Wearers and Family Members

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Tips for Hearing Device Users

You get the most out of your devices when they are properly serviced and cleaned routinely by a hearing health professional.

Dunkirk Location

860 Central Avenue
Dunkirk, NY 14048

(716) 366-1188

Open Daily from 9:00am to 4:00pm

Orchard Park Location

3959 N Buffalo Rd
Orchard Park, NY

(716) 662-8102

Open Daily from 9:00am to 4:00pm

Jamestown Location

505 Foote Avenue
Jamestown, NY 14701

(716) 484-7399

Open Daily from 9:00am to 4:00pm

 

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Jamestown

505 Foote Avenue
Jamestown, NY 14701

(716) 484-7399

Orchard Park

3959 N Buffalo Rd
Orchard Park, NY 14127

(716) 662-8102

Dunkirk

860 Central Avenue
Dunkirk, NY 14048

(716) 366-1188